Manito Oil & Propane, LLC
MANITO OIL & PROPANE, LLC — PRIVACY POLICY
Effective Date: September 21, 2026
Manito Oil & Propane, LLC ("Manito Oil & Propane," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
INFORMATION WE COLLECT
We may collect: your name, mailing address, phone number, and email address; account and billing information, including delivery address and payment details; the content of messages you send us by phone, email, text message, or our website contact form; propane tank level and delivery data collected through remote tank monitors; and general website usage information.
HOW WE USE YOUR INFORMATION
We use your information to schedule and deliver propane, fuel, and lubricant orders; manage your account, billing, and payments; respond to service requests and customer support needs; send delivery notifications, appointment reminders, and account updates by phone, email, or text message; and improve our services and website.
TEXT MESSAGING (SMS) TERMS
By providing your mobile phone number, you consent to receive text messages from Manito Oil & Propane related to delivery notifications, appointment reminders, account and billing updates, and customer service. Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or call us directly at (309) 968-6703.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, including our online customer portal (myfuelportal.com), used for account access, online ordering, and bill pay; our propane tank monitoring provider; and payment processors used to securely process billing. We may also disclose information when required by law or to protect the rights, property, or safety of Manito Oil & Propane, our customers, or others.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR CHOICES
You may contact us at any time to ask what information we have on file, to correct inaccurate information, or to stop receiving marketing communications. We may still contact you regarding an active account or scheduled delivery for service-related reasons.
CHILDREN'S PRIVACY
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
CONTACT US
Manito Oil & Propane, LLC
Manito, IL 61546
Phone: (309) 968-6703
Email: MOAPLLC@ManitoOil.com